Frequently Asked Questions

In insurance contracts that have been in force for at least one year and one year's premium has been paid, the insurer is obliged to lend money to the insured upon the request of the insured and based on the value calculated in accordance with the generally accepted actuarial rules at the time of the request.               

The contract remains in force as long as the interest on the debt is paid within the terms agreed upon by the parties. If the interest is not paid on maturity, the insurer sends a notice letter to the policyholder, inviting him to pay his debt with accrued interest and expenses within three months. If the debt is not paid within this period, the insurer participates ex officio and collects the receivable together with accrued interest and expenses. The remaining amount is returned to the insured.

Law No. 5947 on Full-Time Work for University and Health Personnel and Amendments to Certain Laws was published in the Official Gazette No. 27478 dated January 30, 2010, and with the article 8 of this law and the additional article 12 added to the Law No. 1219 on the Execution of Medicine and Medical Arts, compulsory professional liability insurance was introduced for physicians. Compulsory Liability Insurance General Conditions, Tariffs and Instructions for Medical Malpractice, which came into force on 30 July 2010, were published in the Official Gazette dated 21 July 2010 and numbered 27648.

The insurer must pay the determined compensation within 30 days after receiving the information and documents determining that the risk has occurred.

Car insurance covers material claims to your own vehicle. Traffic insurance is a mandatory insurance that covers material and physical claims caused by your vehicle to third parties.

Traffic insurance only covers claims to third parties and does not cover claim to your own vehicle. In this case, automobile insurance is required.

Companies also create package policies to improve coverage. In this context, along with motor insurance, additional policies such as Voluntary Financial Liability Insurance, Personal Accident Insurance, Travel Vehicle Support Insurance are provided.

For example: While traffic insurance does not cover non-pecuniary damage claims, non-pecuniary damage claims can be covered by an additional contract with Motor Land Vehicles Voluntary Liability Insurance in addition to motor insurance.